Panasonic KX-TE82480X 16 Line PABX System Machine

Call Centre Function

The KX-NS300 includes an advanced call routing function for small to medium size call centers.
This function can be used without an external CTI server. It enables you to provide voice guidance for customers, automatically record conversations, make ACD reports, and use NAS (Network Attached Storage). So, you can use these functions to understand problems or opportunities relating to customer service.

Communication Assistant

Panasonic telephony software comprises new and highly intuitive PC based applications with a screen-based presence and a variety of collaboration tools to simplify and enhance real-time communications.

They have highly desirable features, such as incoming call pop-up, visual presence and availability, an instant indicator of missed calls, one-click access to the company phone directory, chat (instant messaging), and integration with Microsoft Outlook.

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